Retail and Ticketing Representative at Theodore Roosevelt Medora Foundation

Retail and Ticketing Representatives are responsible for assisting guests with questions regarding events, shows, and activities in and around Medora. They will need to be competent on several software systems in order to both sell and collect payment for tickets. Retail and Ticketing Representatives must possess excellent communication and trouble-shooting skills in order to assist guests that need to book complicated orders and to adjust and fix orders that have already been made. They must pay great attention to detail to make sure bookings are correct in every way to ensure guest satisfaction. In addition, they are responsible to sell, refold, and restock merchandise. They are responsible for store cleanliness, assisting guests with questions, operating POS software and great customer service. Duties/Responsibilities Promote sales of TRMF events and services by providing all customers with complete information and showing enthusiasm for these offerings